This powerful one-day course will introduce participants to the basic skills needed for successful leadership in state government. Topics will include:
Communication
Communication is at the core of leadership success. This module will address clear communication and listening, as well as awareness of individual communication styles.
Understanding and Managing Conflict
The ability to manage conflict at work is vital to leadership success. Participants will learn how to use conflict constructively.
Team Work
High-performance teams require different skills than do individuals working alone. This module will cover the basics of team performance and getting things done in groups. It will also help participants be better team members.
Performance Management
Working with others to get things done is what leaders do. Participants will explore how leaders can move beyond authority to using influence to get things done.
