| Michael Hourihan provides management, organizational development, leadership and special
                                    topic training for state and local officials, managers, supervisors and staff. As
                                    a certified facilitator, he also leads meetings and retreats for staff and elected
                                    government officials, and he serves as a mediator for internal and external organizations.
                                    Michael spent more than 40 years in various management roles in the public and private
                                    sectors and has served as a business coach at the managerial level. Prior to coming
                                    to the Institute of Government, he spent 10 years as president of Complete Solutions
                                    LLC, a leadership and organizational development company. |  
                           
                              | M.A. Leadership, Shorter University |